Under the new 2007 distributions agreements for
Sony Videoconferencing products and services, a customer support
team is available to all Sony videoconferencing product owners who have
purchased the Spire Global Service Package.
Spire Global's Service Packages offer you: Unlimited Phone Support
Technical Support Center available 12 hours a day, 5 days a week (5AM to
5PM Pacific Time, M-F) Parts Replacement Service (Next-Day Advance
Exchange Service) All Software Upgrades from Sony
In addition to the service package, Spire Global offers you and your
organization specialized training services. You can purchase as many
one- and two-hour sessions as you need with up to six people per
session. This is an excellent way to jumpstart your organization's use
of this powerful technology.