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Info on New Polycom
Required Support Programs
Polycom Services:
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Beginning November 2, 2009, a Polycom or Polycom
Partner branded support contract will be required by
Polycom with the purchase of every video and infrastructure product
in North America. Also included in this program is the Polycom® VVX™ 1500 C
business media phone.
This
change is beneficial to customer’s as support services are much more than
calling into technical support when something goes awry. Support services
are about protecting your collaboration investment with ongoing software
upgrades and proactive maintenance, maximizing their return on investment
with improved uptime and usage . . . and the peace
of mind thatsupport is with you are every step of
the way.
For more info click on the following
links:
services/polycom/Required_Support_Product_Line_Reference.pdf
services/polycom/Required_Service_FAQ.pdf
10/14/2009
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