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  Special pricing and services for Polycom, Tandberg, LifeSize and Sony videoconferencing products and services Follow 1pcn on Twitter Follow 1pcn on Facebook

Video Conferencing Equipment and Services for Installation & Maintenance - Cisco TANDBERG, Polycom, LifeSize, Sony, Vaddio

Special Conditions for Refurbished, Re-Box and Demonstration Units

All our products are normally brand new and factory sealed, but we have a limited numbers of systems that are:

"Re-Box" product is new, physically undamaged and complete product with full factory warranty, but which arrived at our warehouse in a damaged carton, and therefore does not meet quality standards to be sold as new. It has been repackaged in a generic carton and discounted. Because Re-Box product has been discounted, special terms and conditions apply."B-Stock" products are functional but cannot be sold as new, due to impaired physical condition, missing items, or both. Each unit has been inspected and classified into one of three "Condition Codes".

 Condition Codes are part number suffixes e.g. 2XXXXX would indicate a B-Stock unit of that same item, in Condition 2. Conditions are defined as follows:

 Condition 1: Functional, in very good to excellent condition (new or close to new), packaged in a generic box. May be missing some minor accessories. Minor accessories are defined as cables, manuals, software CDs, straps, cases, Velcro strips, mounting hardware, sample media, etc.

 Condition 2: Functional, in fair-to-good condition, packaged in a generic box. May be missing minor accessories (as defined in Condition 1, above). May be missing some or all necessary accessories, including, but not limited to, power supplies, batteries, etc. Noticeable scratches, dents or scuff marks may be present.

 Condition 3: Functional, packaged in a generic box. May be missing some or all minor and necessary accessories (as defined in Conditions 1 and 2, above). May be missing various screws, fasteners or non-essential covers, may have very obvious scratches, dents, scuff marks or cracks, may have broken or bent covers, may show signs of shipping damage or usage. Monitors and LCD displays may have one or more dead pixels.

 Because B-Stock product has been discounted, special terms and conditions apply: we cannot accept any return of B-Stock product unless it is Defective On Arrival (DOA). In that case, standard DOA return policies apply, however a replacement can only be made if another B-Stock unit of the same part number is available. We will not replace a B-Stock product with a new product at the same discounted price.

"Demonstration Units" are normally new product with the latest technology specially contracted & priced to demonstrate the latest new life-like telepresence,  videoconferencing and unified collaboration experiences. These units have special Managed Service Contract requirements. 

  • Contact us for more information about the specific terms and conditions that vary by product and manufacturer. Tell us what demo system you are interested in. A limited number of systems are available for each model.
  • Customers & Affiliates - Contact Us  for more information ,
  • New Affiliates - Get started by joining our affiliate network at: http://www.1pcn.net/servlet/Affiliate
  • Click here the list of eligible items and More Information on Demonstration Units.

"Used/Refurbished Systems" are typically legacy items that are no longer in production by the original manufacturer. These system come with a limited 30 day warranty.

Special terms and conditions for Returns and Replacements: We cannot accept any return of a Re-Box, B-Stock, Used/Refurbished Units, unless it is Defective On Arrival (DOA). In that case, standard DOA return policies apply, however a replacement can only be made if another unit of the same part number is available. We will not replace a Re-Box, B-Stock, Used/Refurbished Units with a new product at the same discounted price.

These special items can move fast. They are subject to prior allocation and sale. Pay via PO, Credit Card or PayPal.

05/26/11

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