Service,
Maintenance, Warranty, Support and Training
We provide a full
catalog of service offerings (for North America) and other countries at discount
prices.
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For our main conferencing products, we offer
and recommend
the Gold
Seal programs for service, support and training.
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We also sell at discount prices the Polycom service offerings
to meet particular needs of government and industry.
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We have special pricing available on these service
offering for many products on the web site.
Please contact us for a custom
pricing quote or for more information.
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Firewall Questions
and Answers
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- How does one connect a videoconferencing
system to an ISDN network?
- What Polycom products support multipoint Videoconferencing?
- How does network latency and jitter affect H.323 video calls?
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- How does one stream a video call?
Polycom's FAQ's show a complex and limited
solution that normally does not work for the internet or with the
popular Widows Media Player. We have a powerful and easy solution with
our Video Streaming Solution VSS.
- Streaming does work on some systems but
only on LAN's with Apple QuickTime Player
and Cisco IP/TV viewer (and not the popular
Windows Media Player). "In general, streaming using IP
multicast does not work across the Internet. It is usually restricted
to a local area network (LAN). This is because most routers on the
Internet do not pass multicast data. To stream to someone on the
Internet, the person's unicast address must be specified."
In contrast our Video Streaming
Solution VSS works with Media Player and the internet.
- Some industry background articles about live
streaming and webcasting:
Successful Webcast Ingredients
Ready for live Webcasting? Here, a streaming media leader walks you
through the steps. (9/6/2005)
Video
Production for Streaming
From lighting to camera work to video resolution, there's plenty you can
do to make sure that your encoding team has the best possible footage to
work with.
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08/20/2011
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