Cisco has a new process for quoting
services for telepresence systems - for new contracts and contract renewals.
How to find and order the Cisco Services . .
at Discount Prices? . . . Click on the
Search link at the top
of each page - enter the Cisco or Tandberg SKU or item number for your
product or system in the Quick Search box . . . or a brief description
of the system and service. If you enter the Tandberg SKU, then the
service items also appear in the search results. If you enter the Cisco SKU, the Tandberg SKU for the system is
found and that leads via a new search to the service items. To also get the prices
and order the services via the shopping cart,
existing customers please
Sign In, or new customers please
Register.
|
Example - How to lookup up
and buy a Cisco Service SKUs based on a TANDBERG Product |
|
1.
Enter the Item in the Quick Search box |
115300 - i.e. the
TANDBERG SKU for the MXP 1700 system that requires service -
or
ZCare 1700 - i.e. for ZCare service on the MXP 1700 system,
or
Core 1700 onsite - i.e. for Cisco Core onsite service for
the MXP 1700 |
|
.
. . the Quick Search returns: |
|
|
a. the associated Cisco product PID |
CTS-1700-K9 |
|
b. the Core Service SKU and Prices |
Cisco Item ID # :
CON-ECDN-CTS-1700 Legacy Item ID # :
115300V31D |
|
c. the Core Service Onsite SKU and Prices |
Cisco Item ID # :
CON-ECDO-CTS-1700 Legacy Item ID # :
115300V01D |
|
e. the ZCare Service SKU and Prices |
Cisco Item ID # :
CON-PEDN-CTS-1700 Legacy Item ID # : 115300V27 |
How to order the Cisco Service Renewals for your
Existing Systems . . at Special Discount Prices? Service
Renewals are even simpler, we just need your system serial numbers and
your contact details . . . or to get the service quote
process started, contact us or please complete this form
Three & Two Year Service Contracts - for these longer
term contracts, a custom quote is required for both new contracts and
renewals - to get the service quote process started, contact us or please complete this form
Cisco has a comprehensive service portfolio. Maintenance service contracts are available for both
current model systems and many legacy model systems. Recertification is not required until the unit has been out of
service for 90 days or longer.
Benefits: Protect your technology investment - Receive software upgrades of new
protocols and functionality as they become available Ensure
compatibility with future video solutions through access to the latest
features Extend the lifetime of your product. Quickly resolve any unexpected
system problems with diagnostic support and replacement parts. Ensure
high performance throughout the product's lifetime Related Information
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Customer Benefits of Core Services - video
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low res |
hi res
