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OTHER SERVICES - VIDEO |
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Product ID #
& Cart Link |
Long Description |
MSRP |
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EXTENDED PHONE SUPPORT |
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4870-00001-147 |
Extended 24x7 phone support, One Year, VSX Series. Priced per VSX
unit as uplift to existing service contract |
$200 |
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4870-00001-347 |
Extended 24x7 phone support, Three Year, VSX Series. Priced per VSX
unit as uplift to existing service contract |
$485 |
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4870-00262-147 |
Extended 24x7 phone support, One Year, HDX Series. Priced per HDX
unit as uplift to existing service contract |
$305 |
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4870-00262-347 |
Extended 24x7 phone support, Three Year, HDX Series. Priced per HDX
unit as uplift to existing service contract |
$730 |
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ETS7-12-VS-P |
Extended 24x7 phone support, One Year, Polycom Legacy Video
Endpoint. Priced per legacy video unit as uplift to existing
service contract |
$200 |
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ETS7-36-VS-P |
Extended 24x7 phone support, Three Year, Polycom Legacy Video
Endpoint. Priced per legacy video unit as uplift to existing
service contract |
$485 |
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PRE-CONTRACT INSPECTION SERVICES |
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4865-06680-001 |
Certification for Pre-Service Contract Inspection - MSRP |
$515 |
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TIME & MATERIALS ON-SITE LABOR |
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4865-07581-001 |
T&M on-site support for one Video product, priced per incident.
Response time subject to engineer availability. Polycom may charge
an add'l fee for fixing problems not related to the original
incident. Polycom business hours only. |
$1,905 |
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UPGRADE INSTALLATION SERVICES |
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4870-00376-100 |
On-site installation of a hardware or software upgrade for one Video
product. All on-site work will be executed during Polycom business
hours. Requires two week lead time. |
$775 |
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DE-INSTALLATION & RE-INSTALLATION SERVICES |
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4870-00376-200 |
De-installation of Video product. Polycom will arrive on-site and
de-install the Video product (does not include Plasma,LCD, or CRTs)
and pack it using customer supplied packing materials. Customer is
responsible to ship the system to the new location. |
$715 |
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4870-00376-201 |
Re-installation of Video product. Polycom engineer will arrive
on-site, unpack the Video product (does not include Plasma,LCD, or
CRTs), and re-install it using the new IP address and the original
system configuration. Requires two week lead time. |
$715 |
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4870-00376-202 |
De-installation and re-installation of Video product within the same
customer campus location (does not include Plasma,LCD, or CRTs).
On-site work must be completed within Polycom business hours.
Requires two week lead time. |
$1,025 |
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